Fiona Lewis has just completed her second consulting assignment with the Canadian Red Cross. Once again it was completely successful and Fiona completed the project in less hours that she had submitted in her initial cost and time estimate. Fiona is very detail-focused, timely and deliberate in her approach. It was a pleasure working with Fiona and she worked well with members of the project team as well as the Red Cross volunteers. We will doubtless be working with Fiona again on future projects where we need her considerable expertise.